Frequently Asked Questions
Find answers to common questions about our apparel and services.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your materials sustainably sourced?
Face to Face Games is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our core collections.
Can I change my order after it has been placed?
Orders are processed quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
How should I care for my garments?
To maintain the quality of your clothing, we recommend washing in cold water and hanging to dry, as detailed on the care label.
What should I do if I receive a defective item?
Please contact us immediately with a photo of the damage. We will arrange a free replacement or a full refund.